Online Help for Department of Buildings Self-Service Tools

Let us know how we can help you by filling out the form below. General inquiries will receive a response within approximately 3 business days. Requests for supersedes and withdrawals may take up to 3 weeks to be processed.
Help us help you by selecting the appropriate Module (the tool you have a question about):
Items marked with * are required.
Project/Filing Type*
Boiler Elevator Energy Fašade Parking Structure Violation
Project/Filing Type*
Antenna BIS Schedule of Occupancy Boiler Equipment Certificate of Occupancy Cranes
Curb Cut Determination Earthwork Electrical Elevators Emergency Work Notification (EWN)
Fence Foundation Full Demolition General Construction Green Roof
Limited Alteration Application (LAA) Mechanical Systems Place of Assembly Plumbing
Protection & Mechanical Methods Solar Sidewalk Shed Sign Sprinkler Standpipe
Structural Supported Scaffold Support of Excavation Suspended Scaffold Temporary BIN
Temporary Place of Assembly
Project/Filing Type*
Project/Filing Type*
eFiling/Hub/BIS jobs
Project/Filing Type*
Appointments (BIS plan exam)
Project/Filing Type*
Elevator Gas Work Qualification Journeyman Welder
Project/Filing Type*
Essential Construction
Project/Filing Type*
BIS Civil Penalty Review Requests (L2)
Project/Filing Type*
Certificate of Correction OATH Summons
Project/Filing Type*
Licensing Applications (New, Renewal, Insurance Updates)
Project/Filing Type*
Benchmarking/Energy Grading (Local Law 33) Energy Emissions (Local Law 97) Energy Code
Project/Filing Type*
eFiling Authentication Forms
Project/Filing Type*
Homeowner Relief Program
Project/Filing Type*
Record Requests
Question Category*
Question Subcategory*
Question Subcategory*
Question Subcategory*
Question Subcategory*
Question Subcategory*
Question Subcategory*
Job/Filing Reference Number Type
Reference Number
If your question is about multiple job numbers, enter additional numbers in the Question field.
Supporting Document*
License Number, if applicable
What is your role for this filing?
Explain Question*(Maximum limit: 600 Characters)
Supporting Information Upload    
Upload L2 Form
L2s for jobs created after July 1, 2019 are
submitted as part of the filing in DOB NOW
and cannot be submitted here.
Effective March 6, 2023, updated process for
supersede/withdrawal requests. See
Superseding Letter
Withdrawal Letter for details.

Upload limited to one PDF or JPG (less than 10MB).
Your Name:
Your Phone: 999-999-9999
Email Address*


AI1: Additional Information Superseding Letter Withdrawal Request